£26,000 Per Annum
Full Time
Permanent
Bicester, Oxfordshire
Customer Service And Call Centre
Posted 10 hours ago
Expires In 29 Days
Job Description
Location: UK | Full-time | Permanent | Salary: Up to £26,000 per annum
Are you a proactive and customer-focused professional with a passion for delivering exceptional service? We're looking for a Sales Coordinator to join a dynamic industrial sales team, supporting customers and internal stakeholders across Europe.
What You'll Be Doing
- Act as the main point of contact for customer enquiries, quotes, and orders-responding within 24 hours
- Liaise with internal departments (Sales, Engineering, Supply Chain, Finance) to ensure smooth order progression and delivery
- Support cross-border collaboration to meet customer needs and project timelines
- Maintain accurate records and business documentation
- Monitor forecasts and project pipelines to anticipate customer requirements
- Drive continuous improvement by minimizing errors and initiating corrective actions
- Ensure compliance with documented processes and standards
What You'll Bring
- Minimum 2 years' experience in a customer-facing support or sales role
- Prior experience in an international industrial or manufacturing environment
- Strong SAP knowledge and technical understanding
- Excellent communication and organisational skills
- Proactive, problem-solving mindset with attention to detail
- Team-oriented, positive, and customer-focused attitude
- Proficiency in Microsoft Office and understanding of international supply chain networks
Benefits Package
- Private Medical Insurance
- Personal Pension Scheme
- Income Protection
- Life Cover
- Health Shield Plan
- Sick Pay & Holiday Pay
- 25 Days Annual Leave
- Bonus Scheme
This is a fantastic opportunity to join a collaborative team where your input directly impacts customer satisfaction and operational success. If you're ready to take ownership of a key coordination role in a fast-paced industrial setting, we'd love to hear from you
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