Job Description

Sales Administrator
Walsall
Full-Time, Permanent
£24,000 - £28,000 DOE
Office Based

I am seeking a customer focused and proactive Sales Administrator to join my client’s team in Walsall. This is a fantastic opportunity for someone who enjoys working in a fast paced environment and wants to play a key role in supporting the sales function.
As a Sales Administrator, you will be responsible for managing order processes, coordinating with internal departments, and ensuring exceptional customer service is delivered at every stage.

Duties:

Process and manage customer orders accurately
Liaise with customers via email and phone to resolve queries
Coordinate with logistics, finance, and warehouse teams to ensure timely deliveries
Maintain and update records and documentation
Support the returns and replacements process in line with company policy
Assist with reporting, data entry, and general administrative tasks

Experience:

Previous experience in a Sales Administrator or customer service role
Strong communication and interpersonal skills
Comfortable using Microsoft Office and internal CRMs
Able to prioritise tasks and manage a varied workload
A team player with a positive, flexible attitude

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