Contract Manager Estate Services
176104352

£400 Per Day

Full Time

Temporary

London, Greater London

Administration

Posted 1 day ago

Expires In 28 Days

Job Description

Contract Manager – Estate Services (Full-Time, Office-Based)
Department: Housing
Reports to: Strategic Head of Place
Rate: £400 per day (Umbrella)
Grade: PO5
Responsible for: 4 x Contract Monitoring Officers
Location: Hammersmith & Fulham – Office-based (no hybrid working)
The RoleWe’re seeking an experienced Contract Manager to lead the delivery of two key estate services contracts – cleaning and grounds maintenance – ensuring high standards right across our estates.
This is a full-time, office-based position offering £400 per day (umbrella). You’ll play a pivotal role in managing contractor performance, supporting a small team, and keeping our neighbourhoods clean, safe, and well-kept for residents.
Key Responsibilities
  • Manage and monitor two major contracts for cleaning and grounds maintenance.
  • Lead, coach, and support four Contract Monitoring Officers.
  • Hold regular performance meetings with contractors and monitor KPIs and SLAs.
  • Oversee inspections, identify improvements, and ensure high-quality outcomes.
  • Work with residents and internal teams to swiftly resolve issues.
  • Produce performance reports and analyse data to improve service delivery.
  • Ensure compliance with health & safety, and align actions with the Council’s climate commitments.
About You
  • Proven background in contract management, ideally within housing or estate services.
  • Strong leadership and communication skills with a proactive, problem-solving mindset.
  • Confident managing performance data, reports, and contractor relationships.
  • IT literate with good analytical ability.
  • Positive and professional attitude with a commitment to resident satisfaction.
  • Must be available to work full-time on site in Hammersmith & Fulham.
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Hammersmith And Fulham Council

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