SC Cleared Tech 2
216101191

£19.34 Per Hour

Full Time

Contract

High Wycombe, Buckinghamshire

IT

Posted 1 day ago

Expires In 28 Days

Job Description

We are recruiting for an SC Cleared IT Engineer for a leading IT service provider based in High Wycombe. Please not you must have active SC Clearance and a manual driving license for this role.

Responsibilities
  • Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
  • Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
  • Effective Management of disposals that go through their Hub as per contract
  • Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract
  • Locker replenishments where appropriate as per contract
  • Highlight potential issues with service/potential service improvements to their Team Leader
  • Follow any agreed processes and procedures either from the Authority (site regulations etc) or the companies own
Experience:
  • Basic IT knowledge
  • Great Customer facing skills / can do attitude
  • Organised
  • SC Cleared
  • Manual Driving License
  • ServiceNow Knowledge (ideal not essential)
  • 90% of role will be travelling around the area (hub/spoke model)  handing out End user devices/peripherals
This is an umbrella contract, the role is Inside IR35

SarahJ Brown

sarah.brown@clickrecruiting.co.uk

01276 462739

Division 216

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