Senior Developer

Senior Developer - Salesforce Marketing Cloud
The Open University
Location: Hybrid (Milton Keynes campus attendance approx. 1 day per week)
Salary: £47,389 - £56,535 plus a market supplement of £5,576 (until July 2027)
Contract: Permanent, Full-time (37 hours per week)

Role Overview:

This position focuses on leading the development and delivery of high-quality solutions within Salesforce Marketing Cloud. The Senior Developer will take responsibility for designing, implementing and improving platform capabilities, supporting marketing automation, personalisation and data-driven engagement activities across the institution.
The role also contributes to development standards, technical leadership and continuous improvement across the wider Digital Services team.

Key Responsibilities:
- Design, build and maintain scalable solutions within Salesforce Marketing Cloud.
- Develop and enhance platform features using technologies such as AmpScript, SQL, JavaScript, HTML and API integrations.
- Lead coding standards, testing approaches and quality assurance practices to ensure robust and maintainable solutions.
- Collaborate with colleagues across technology, data, and marketing to translate user and business requirements into effective technical solutions.
- Manage data structures and workflows, ensuring effective segmentation, automation and analytics.
- Support operational stability, including incident resolution and performance optimisation.
- Provide guidance and mentoring to colleagues, encouraging shared learning and best practice.

Candidate Profile

Essential Experience & Skills:

- Strong hands-on experience developing within Salesforce Marketing Cloud.
- Proficiency in programming and scripting relevant to the platform (e.g., AmpScript, SQL, JavaScript, HTML/CSS).
- Demonstrated ability to design and implement integrations and data flows.
- Understanding of software design principles, testing methods and secure coding practices.
- Ability to analyse requirements and translate them into technical solutions.
- Clear and confident communication skills, capable of engaging with both technical and non-technical stakeholders.

Desirable:
- Experience mentoring or guiding other developers.
- Experience working within distributed or hybrid delivery teams.
- Interest in emerging marketing technologies and automation trends.

Working Environment:

The Open University offers a collaborative and inclusive working culture, with flexibility in working patterns where appropriate. The role is hybrid, with a blend of remote working and regular on-campus collaboration in Milton Keynes.