Pollution Reporting Analyst

This role focuses on supporting our pollution response by analysing operational and environmental data. You’ll help our Control Room and field teams understand what’s happening during pollution incidents, make informed decisions, and improve the way we protect the environment. You’ll be part of a collaborative team that plays an important role in reducing our environmental impact and improving our performance.

What you’ll be doing as a Pollution Reporting Analyst
• Supporting the 24/7 Pollution Coordination function during core business hours by liaising with internal and external stakeholders, logging decisions, and gathering environmental data during incident response
• Providing clear and timely communication to regulators, sharing concise updates and building strong working relationships
• Reviewing pollution response data to identify trends, highlight risks, and recommend improvements
• Working closely with the Waste System Operations Management team to assure response quality and drive continuous improvement
• Monitoring indicators such as weather and effluent quality to identify early risks, initiate actions, and track follow-up
• Ensuring accurate data capture and supporting the Control Room and field teams with technical environmental analysis during pollution incidents

Location: Hybrid – Kemble Court, RG2 6AD
Working hours: 9 am to 5 pm or 8 am to 4 pm, Monday to Friday

What you should bring to the role
• Experience in auditing is highly desirable, but the role could also suit someone who works closely with regulations
• A degree or equivalent in an environment-related science, or experience in pollution or operational work
• Strong written and verbal communication skills, with confidence in explaining technical and non-technical information
• Great attention to detail, problem-solving skills, and the ability to stay calm under pressure
• A collaborative approach and confidence in building relationships

What’s in it for you?

• Competitive salary up to £36,500 per annum depending on skills and experience
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to both company and individual performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.