Performance and Risk Analyst

As a Performance and Risk Analyst, you’ll play a key role in turning complex operational data into clear, actionable insight that directly impacts the performance of Thames Water’s Waste Water Regional Delivery teams.

This is a highly analytical role where you’ll help shape decisions on asset performance, operational optimisation, and risk management. By combining advanced data modelling with close collaboration across operational teams, you’ll ensure that our assets are performing efficiently and in line with regulatory standards.

What you’ll be doing as a Performance and Risk Analyst

• Providing analytical insight to our frontline Waste Water Regional Delivery teams, focusing on the performance, risk, and optimisation of assets.
• Operating and maintaining data models that deliver intelligence and insight to support operational decision-making.
• Producing accurate performance reports and regulatory insights with clear commentary and visualisation.
• Analysing asset and operational data to identify performance trends and risk insights, presenting findings to stakeholders.
• Working collaboratively with operational teams to develop and track interventions that improve asset performance and reduce risk.
• Monitoring data quality and working with functional experts and data engineers to resolve issues and improve processes.

Base Location: Clearwater Court, Reading – hybrid (minimum of 1 day in the office, usually Fridays)

Working Hours: Monday to Friday, 9am–5pm

What you should bring to the role

• Strong analytical background, including experience with Excel, ArcGIS, Power BI, and SQL.
• Background of relevant business or technical experience.
• Proven ability to produce detailed management reports.
• High attention to detail with the ability to understand the wider business context.
• Strong communication skills and a self-driven approach to work.
• Excellent IT skills, including MS Office and relevant industry-specific tools.

What’s in it for you?

• Competitive salary from £45,940 – £49,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan up to 10% of salary.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.