Regulatory Information Specialist

We have a fantastic opportunity at Thames Water where you will be part of a team responding to the Environment Agency (EA) across a variety of communication mediums. This high-profile role will involve working with our legal team at Eversheds Sutherland and the Environment Agency. As a result, you will gain exposure across the business at all levels and can contribute towards the company's wider environmental function.

What you’ll be doing as a Regulatory Information Specialist

In this role, you will critically review the Team’s Advisors' draft correspondence to EA as part of their ongoing criminal investigations into TWUL pollution and non-compliance incidents. You will support the Team’s Advisors in their workstreams and overall development in their role by providing coaching following your review of their work. As such, you will be confident to lead and act as the Team’s Manager delegate.

• You will work closely with the Team’s Manager to address any identified continuous improvement and development needs.
• You will assist with the management of and contribute to our response to the regulator to ensure they are factually correct and demonstrate our commitment as environmental guardians via a critical review of the Advisor's draft response. Overseeing adherence to deadlines.
• You will lead on high-profile regulatory submissions such as Compliance Assessment Report (CAR), Schedule 5 Part B and contribute to the mitigation of enforcement risk.
• You will also contribute to our continuous improvement of processes through review, audit and development of team procedures.
• Work closely with the Manager to share responsibility of attending stakeholder meetings and support Advisors to chair and facilitate internal meetings.
• Working with internal and external stakeholders.

This position will be working hybrid, 1-2 days a week from our office in Reading, RG1 8DB. The salary for this position is £52,050 dependant on experience. Ability to travel to sites across our entire Thames Water area for training and team building.

The essential criteria to help you succeed in this role is:

• Be educated to degree level or equivalent.
• Ability to understand and coach Environmental Legislation and Regulation, the Environment Agency’s Guidance such as and Compliance Classification Scheme (CCS).
• Experience of working within an Environmental Compliance, risk and assurance or audit capacity is essential.
• Ability to project manage and work under your own initiative whilst managing your workload by prioritising it effectively with a level of commitment, ensuring both individual and team deadlines are achieved.
• Confident in a team environment with excellent interpersonal skills and the ability to effectively communicate with internal and external stakeholders.
• Ability to produce reports, incident reviews and interpret data, and communicate this verbally as well as written.
• Good working knowledge of Microsoft Office (including Excel) and SharePoint is essential.
• Experience of reviewing submissions as the final stage of assurance.
• Able to act a delegate in Manager’s absence.
• Good level of professional writing skills.

Extra qualities that would be a great fit for our team:

• Relevant experience in an applicable sector, operational role, technical position or knowledge of wastewater and/or clean water processes.
• Previous experience of working with legal privilege would be advantageous.

What’s in it for you?

• Competitive starting salary of £52,050 per annum, depending on experience.
• Annual Leave 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.