£25,000 Per Annum
Full Time
Permanent
East Grinstead, West Sussex
Administration
Posted 15 hours ago
Expires In 28 Days
Job Description
A leading medical group is seeking a dedicated Patient Service Coordinator to join their professional and welcoming team in East Grinstead.
*Due to the location, having your own transport is required. *
The Role:
- Welcome patients and provide an excellent first impression.
- Update and maintain accurate patient records and details.
- Coordinate patient flow between reception, technicians, and consultants.
- Support patients through consultations and decision-making with empathy and professionalism.
- Meet conversion rate of patient from consultation to surgery KPI.
- Follow up with pending patients and maintain accurate system records.
- Ensure the reception area is welcoming and professional.
- Handle patient queries and provide administrative support to consultants.
- Prepare and send correspondence to patients and medical professionals.
The Person:
- Confident and professional telephone manner.
- Outgoing, confident, and adaptable with excellent problem-solving skills
- Exceptional written and verbal communication; proficient in Microsoft Office
- Strong interpersonal and organisational skills with a polite, professional approach
- Team player with individual accountability and a proactive attitude
- Willingness to learn, take responsibility, and perform under pressure
The Package:
- Monday - Friday (37.5 hours)
- £25,000
- 25 days holiday
- Health care benefits
Ella Puddicombe
Ella.Puddicombe@pertemps.co.uk
01293 646999
Division 447
Pertemps Crawley - Temps
9 The Boulevard
Crawley
West Sussex
RH10 1UR
01293 646 999
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