£30,000 Per Annum
Full Time
Permanent
Horsham, West Sussex
Sales And Business Development
Posted 12 hours ago
Expires In 29 Days
Job Description
Our client, a highly regarded business currently experiencing significant growth, is seeking a proactive and commercially minded Client Success & Sales Executive to join their team in Horsham.
This role is ideal for an individual with a strong character - someone who enjoys taking initiative, thrives in a changing environment, and is motivated by delivering exceptional service. You’ll be comfortable promoting products and services, upselling where appropriate, and becoming a trusted partner to customers throughout their journey.
The Role
- Act as the primary point of contact for customers, providing professional and solution-focused support.
- Build strong, trusted customer relationships to improve satisfaction and encourage repeat business.
- Proactively identify upselling and cross-selling opportunities.
- Manage the full sales cycle - from pre-quotation through to delivery coordination and aftercare.
- Collaborate with internal departments to ensure seamless customer experiences.
- Monitor and report on sales performance, conversion rates, and customer feedback, presenting recommendations for improvement.
- Prepare and review customer quotations, escalating high-value opportunities where required.
- Coordinate and submit RFQ responses with accuracy and attention to detail.
- Process purchase orders and conduct thorough contract reviews for compliance.
- Maintain customer guides, internal documentation, and process materials.
The Person
- Experience within the Aerospace/Parts industry is desirable, but not essential.
- Excellent communication skills - confident, clear, and customer-focused.
- Naturally proactive with a strong, resilient mindset.
- Comfortable promoting the business, upselling products and services, and identifying commercial opportunities.
- Strong Excel skills, including building spreadsheets and using formulas confidently.
- Commercially aware with analytical thinking and problem-solving capability.
- Positive, enthusiastic, and collaborative, with a willingness to contribute to all aspects of the customer journey.
- Experience with CRM and commercial platforms is desirable.
The Package
- Monday to Friday, 8:30am–5:00pm (early finish at 4:30pm every Friday)
- Hybrid working available (1–2 days per week after probation)
- 22 days holiday + bank holidays
- £30,000+ salary, dependent on experience
Lily Iles
Lily.Iles@Pertemps.co.uk
01293 646 999
Division 447
Pertemps Crawley - Temps
9 The Boulevard
Crawley
West Sussex
RH10 1UR
01293 646 999
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