Planner / Scheduler
RA-31

£12.21 - £14.50 Per Hour

Full Time

Temporary

Knaresborough, North Yorkshire

Administration

Posted 8 hours ago

Expires In 29 Days

Job Description

PERTEMPS – SCHEDULER OPPORTUNITY
Pertemps are pleased to present an excellent opportunity for an organised, detail-focused Scheduler to join our client’s busy Scheduling team.
In this role, you will play a key part in coordinating planned maintenance, small works and emergency callouts, ensuring tasks are accurately scheduled and dispatched to the appropriate engineers. You will also act as a first point of contact for customers, handling enquiries with professionalism and efficiency.

Key Skills & Experience Required:
  • Strong customer service skills with experience in a busy office environment
  • Quick learner with a positive, proactive approach
  • Able to work effectively in a fast-paced setting, both independently and within a team
  • Competent IT skills, including Microsoft Office
  • Excellent organisational and planning ability
  • High level of accuracy and attention to detail
  • Clear and confident communication skills, both written and verbal
Main Responsibilities:
  • Prioritising and scheduling works in line with system requirements
  • Coordinating jobs based on engineer location, availability and qualifications
  • Responding promptly to emergency callouts and meeting SLA requirements
  • Managing queries arising from scheduled works and escalating where necessary
  • Providing engineers with clear instructions to minimise repeat visits
  • Ensuring customers receive all relevant information relating to their works
  • Handling incoming customer calls and directing enquiries appropriately
  • Completing and updating Excel spreadsheets
  • Assisting with reception duties, including greeting visitors and answering calls
  • Updating the company system and ensuring timely invoicing of completed works
If this takes your intrest, please call the branch on 0113 246 9339 :)
Jobs With Pertemps

Pertemps

Cathryn Smedley

Cathryn.Smedley@pertemps.co.uk

0113 2469339

Division 048

Pertemps Leeds

1 Canal Place

Leeds

Yorkshire

LS12 2DU

0113 246 9339

View Branch Details
Jobs With Pertemps

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