Service Delivery Analyst - Security Operations
RC-7SDASO

£40,000 - £45,000 Per Annum

Full Time

Permanent

United Kingdom,

IT

Posted 13 days ago

Expires In 15 Days

Job Description

We’re looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management and a knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value.

Key Responsibilities:
  • Act as a liaison between the Security Operations Centre (SOC) and your customer portfolio
  • Deliver regular Service Reviews, performance reporting, and client-facing updates
  • Use ITSM tooling 
  • Report on weekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated

Essential Skills & Experience:
  • Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender)
  • Strong knowledge of ITIL, Agile, and ITSM best practices
  • Excellent communication, reporting, and stakeholder management skills
 
This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits
 
Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling.
Jobs With Network IT

Network IT

Richard Chorley

Richard.chorley@networkitr.co.uk

01212309111

Division 809

Network IT

13 Bennetts Hill

Birmingham

West Midlands

B2 5RS

0121 230 9111

View Branch Details
Jobs With Network IT

Recommended Jobs

Data Systems Analyst

Pertemps Managed Solutions

£21.38 Per Hour

Swansea, Swansea

Temporary

Posted 5 days ago

Ref 191107443

View Details

£42,900 - £64,350 Per Annum

Swindon, Gloucestershire

Permanent

Posted 12 days ago | Thames Water

Ref 42069

View Details

£45,000 Per Annum

Central London, Greater London

Contract

Posted 18 days ago

Ref 176D365Sept25

View Details