Logistics Coordinator
About the RoleAn excellent opportunity has arisen for an experienced
Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks.
We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.
Key Responsibilities of this Logistics Coordinator role:- Maintain accurate records and documentation
- Ensure compliance with health and safety standards
- Produce proof of delivery for customers
- Manage import and export documentation
- Investigate operational queries and provide resolutions
- Take telephone calls from customers and suppliers
- Manage supplier invoices, checking and amending POs as required
- Despatch orders using Sage
- Organise transport with couriers, hauliers, and third-party providers
- Provide operational support to other departments as needed
- Conduct supplier reviews and manage logistics non-conformance
- Raise claims with hauliers when necessary
- Liaise with sites to confirm delivery requirements
Skills and Experience Required for this Logistics Coordinator role:- Strong attention to detail and excellent administration skills
- Enthusiastic, committed, and reliable
- Ability to work collaboratively in a team environment
- Excellent customer focus, both internal and external
- Ability to handle customer queries and complaints diplomatically
- Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
- Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
- Experience with import/export procedures is a plus
Details of this Logistics Coordinator role:- Performance-related bonus
- Training and development opportunities
- 26 days holiday per year plus bank holidays, including a Christmas shutdown
- Optional Employee Healthcare plan
- Life Assurance (1 x salary)
- Access to Mental Health First Aiders
- Annual pay review
- Reward and recognition schemes
- Salary: £25,890
- Location: Stoke-on-Trent
- Hours of work: Monday to Friday 8:30 – 17:00