Allocations & Lettings Officer – West LondonLocation: West London
Rate: £28 per hour (umbrella)
Contract: 3–6 months, ongoing
Working Pattern: Hybrid 
About the Role: We are recruiting for an experienced 
Allocations & Lettings Officer to join a busy West London local authority. You will be responsible for managing the end-to-end allocations and lettings process — ensuring properties are efficiently matched and let to eligible applicants in line with housing policies and statutory guidance. 
Key Responsibilities:- Administer the social housing allocations & nominations process
 - Manage voids and minimise turnaround times
 - Liaise with applicants, landlords, and internal partners
 - Ensure compliance with housing legislation & local allocation policies
 - Assess eligibility, prioritisation, and suitability of applicants
 - Maintain accurate records and case notes
 
Requirements:- Previous experience in Allocations and Lettings within a UK local authority
 - Strong knowledge of Housing legislation and Choice-Based Lettings schemes
 - Excellent communication and customer service skills
 - Strong organisational skills and attention to detail
 - Ability to work independently in a hybrid environment
 
Apply now to support an essential frontline housing service in West London.