Allocations & Lettings Officer – West LondonLocation: West London
Rate: £28 per hour (umbrella)
Contract: 3–6 months, ongoing
Working Pattern: Hybrid
About the Role: We are recruiting for an experienced
Allocations & Lettings Officer to join a busy West London local authority. You will be responsible for managing the end-to-end allocations and lettings process — ensuring properties are efficiently matched and let to eligible applicants in line with housing policies and statutory guidance.
Key Responsibilities:- Administer the social housing allocations & nominations process
- Manage voids and minimise turnaround times
- Liaise with applicants, landlords, and internal partners
- Ensure compliance with housing legislation & local allocation policies
- Assess eligibility, prioritisation, and suitability of applicants
- Maintain accurate records and case notes
Requirements:- Previous experience in Allocations and Lettings within a UK local authority
- Strong knowledge of Housing legislation and Choice-Based Lettings schemes
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to work independently in a hybrid environment
Apply now to support an essential frontline housing service in West London.